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COVID-19 UPDATE: How DataTree by First American is Responding

As the coronavirus outbreak continues to evolve, we at First American remain committed to supporting the health and safety of our employees, customers, and the communities in which we operate, while providing the most consistent level of service possible in these conditions. With that in mind, we have been closely monitoring the coronavirus developments and have taken appropriate steps to limit potential impacts to our employees, customers and operations.

 

DataTree® by First American® has activated long-standing business continuity plans, which include following the appropriate guidance from the Centers for Disease Control (CDC) and World Health Organization (WHO).

 

DataTree by First American is taking steps to mitigate the impact and acting with continued diligence in our data operations. The combination of our multi-sourced data collection, long-standing business continuity plans and unrivaled data expertise means that our steadfast commitment to deliver complete accurate and timely data remains. To support your evolving needs, our dedicated team of customer support agents is now available after hours and on weekends via phone, email and live chat.

 

As conditions evolve, we remain committed to providing you with the highest quality data and best-in-class service to help support your business needs, while also promoting practices that help protect our employees, customers and communities.  Should you have any questions or would like to discuss how we can help you, please do not hesitate to contact our Customer Success team.

 

Thank you for your continued trust and partnership. 

 

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